Shopper's Guide-2
First-Time Shopper's Guide
Everything you need to know to place your first order with us.
Join us as a member for free and get 10% off your first purchase!
Create your free account in seconds and unlock an exclusive 10% welcome discount on your very first order. Members also enjoy early access to sales, personalised recommendations, and order history tracking.
*Terms & Conditions apply. Discount is valid for new members only and cannot be combined with other promotions. Applicable to hampers delivered within Singapore and select international destinations.
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Be the first to hear about new arrivals, flash sales and seasonal promotions straight in your inbox. No spam — just the good stuff.
Browse selections to find the right fit!
Quick Search
Find a suitable gift by clicking on a relevant product category or search by keyword.
Promotions
Explore our promotions page to discover the latest deals — just in case you've missed our newsletter!
International Gifting
Explore a wide range of gifts to send your beloved friends and family overseas!
Add your selected gifts to your cart
Even if you have multiple recipients you'd like to gift! Our shopping cart helps you organise and deliver gifts to different addresses without making multiple separate orders.
Proceed to checkout & fill in all the details!
Complete your order by entering your recipient's address and preferred delivery date. Before confirming, check if there are any ongoing promotions you can apply to enjoy further savings.
Wait while we get the order ready
We'll send your recipient a WhatsApp notification one day prior to the intended delivery date to inform them of the upcoming delivery. This ensures your recipient will be available to receive the gift on the intended date and time.
⚠️ A re-delivery charge of $9.50 (before GST) is applicable for each re-delivery attempt.
Check the delivery status of your order
You can check your delivery status at any time using our Track Your Order link. Enter your sales order number or the email address used at checkout to get a live update.
Refunds, Exchanges & Cancellations
🎉 Festive Period
We will refund 5× the price of any spoilt food products, or 50% of the hamper value. This guarantee is valid for food hampers delivered within Singapore. You can also be assured of prompt delivery — within 3 working days for standard hampers and 4 working days for specially-packed hampers — from the date of order confirmation.
📦 Non-Festive Period
We provide free replacements for feedback received before 5:00pm (weekdays) or 12:00pm (Saturdays) on the day of delivery. Refunds for perishable items are at the discretion of management. A cancellation fee of 50% of the selling price is chargeable. Full purchase amount applies if the order has already been delivered. Refunds are processed within 3–4 working weeks.
