• 0
Register Login Wishlist My Cart 0
Promotions
Help Centre Contact Us Track Order

Help Centre

FAQ Ordering Online

We currently accept the following payment methods. eNETS payment will be coming soon.

  1. PayPal Express Checkout (Log in to your PayPal account to pay.)
  2. All credit card and debit card payments through PayPal payment gateway (Select the PayPal Express Checkout option. No PayPal account is required.) 
  3. AXS Station (Visit any AXS Station islandwide to make payment with your order number within 2 days.)
  1. Browse Products

    On smartphones or tablets:

     
  2. Add to Cart
     
  3. Add A Recipient

    On smartphones or tablets:
  4. Check Out
     
  5. Confirm Your Order Details & Select Delivery & Payment Option
     
  6. Make Payment
    Click on the grey button if you would like to pay by credit/debit card without a PayPal account.
Day Order Placed and Confirmed Earliest Delivery Time Slot
Monday – Friday

Before 11:00AM

Between 2:00PM to 5:30PM (Same Day)

  Before 4:00PM Between 7:00PM to 10:00PM (Same Day)
  Between 4:00PM to 5:00PM Next Day Between 9:00AM to 12:00PM
  After 5:00PM Next Day Between 2:00PM to 5:30PM
     
Saturday

Before 10:30AM

Between 2:00PM to 5:30PM (Same Day)
  Between 10:30AM to 12:00PM Sunday Between 9:00AM to 12:00PM
  After 12:00PM Next Working Day Between 2:00PM to 5:30PM
     
Sunday & Public Holidays

Anytime

Next Working Day Between 2:00PM to 5:30PM

Note: Orders received on Saturday after 12:00pm or any time on Sunday/Public Holiday can only be confirmed by the NEXT working day. As such, earliest delivery can only be done between 2PM to 5:30PM on that same working day.

(For Christmas Hampers and Chinese New Year Hampers, your order will be delivered within 3 working days from the delivery date you select.)

Please prepare your Sales Order number and go to https://tracking.humming.gq/ to track your order status.

Yes, please use our office address as your delivery address and fill in your name and contact number when adding the recipient. We’ll contact you for the arrangement as soon as we receive your order. 

Self-collection address: 21 Ubi Road 1 #03-01 Singapore 408724.

Currently, we only deliver within Singapore. However, you may place your orders from another country. For delivery to Malaysia, please call our hotline at 6844 2222 to find out more.

Please call in or email us immediately at online@humming.com.sg to inform us of the correct info. Hurry!

Yes, please call our hotline 6844 2222 or email us at online@humming.com.sg to place your order. Please note that some discounts, promotions and reward points are only available for our website orders.

FAQ Products

Yes. All cakes are from Eatzi Gourmet by Jack’s Place, unless otherwise stated.

Yes! Please use the add-on option on the products you wish to purchase. If there are no add-on options available, please feel free to email us at online@humming.com.sg for your special requirements.

The prices of some flowers like roses are expected to increase during the period leading to Valentine's Day. New prices are effective regardless of when the orders are placed. Arrangements and bouquets with roses shown online and in the catalogue will be subjected to price adjustments, but can be substituted for other flowers at no additional charge.

FAQ Others

  • Website: www.hummings.com (Available 24 Hours. You are now here, yay! )
  • Email: online@humming.com.sg
  • Call In : 6844-2222
  • Fax : 6844-2223
  • Monday to Friday: 8:30am to 6:00pm
  • Saturday: 9:00am to 2:00pm
  • Sunday & Public Holidays: Closed

Yes! Please email us at online@humming.com.sg. We have special discounts for corporate accounts.

General T&C

  • Cancellation of order must be made at least ONE day (24 hrs) in advance before the actual delivery date or a 50% of the selling price will be charged.
  • The FULL price of the order will be charged if a delivery was attempted but no recipient or that the address given was wrong. There will be a nominal delivery charge of S$16.05 (C.O.D.) if the order is redirected to another address as delivery contractors are paid based on per trip per address basis.
  • Please use our "Contact Us" to inform us early.

Hummings.com reserves the right to substitute any products that are out of stock with another with equivalent or higher in value without prior notice.

Goods & Services provided are assured of its intended purposes & reliability.

As provided by manufacturer or otherwise stated.

All goods sold are non-exchangeable and non-refundable.

You will be automatically added to our mailing list for the latest updates and promotion at the point of sign up and purchase. If you wish to remove your email from our subscription list, simply find the link at the bottom of the newsletter that you received for unsubscribing for future newsletters.

Hummings.com reserves the right to cancel any orders if the payment is not verified by PayPal. Please note that the email confirmation from Hummings.com does not mean the order will be processed regardless; the buyer must also receive the PayPal payment confirmation email for the order to be valid.

© 2019 Humming Flowers & Gifts. All Rights Reserved.