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FAQ Ordering Online

Currently we accept below 3 payment methods. eNETS payment is coming soon.

  1. PayPal Express Checkout (Log in your PayPal account to pay.)
  2. All credit cards and debit cards payment through PayPal payment gateway (Need to select PayPal Express Checkout option. No PayPal account is required while making payment.) 
  3. AXS Station (Need to visit an AXS Station islandwide to make payment with your order number within 2 days.)
  1. Browse Products

    On smartphones or tablet:

     
  2. Add to Cart
     
  3. Add A Recipient

    On smartphones or tablet:
  4. Check Out
     
  5. Confirm Your Order Detail & Select Delivery & Payment Option
     
  6. Make Payment
    Click on the grey color button if you want to pay by credit/debit card without a PayPal account.
Day Order Placed and Confirmed Earliest Delivery Time Slot
Monday – Friday

Before 11:00AM

Between 2:00PM to 5:00PM (Same Day)

  Before 4:15PM Between 7:00PM to 10:00PM (Same Day)
  Between 4:15PM to 5:00PM Next Day Between 9:00AM to 12:00PM
  After 5:00PM Next Day Between 2:00PM to 5:00PM
     
Saturday

Before 10:30AM

Between 2:00PM to 5:00PM (Same Day)
  Between 10:30AM to 1:00PM Sunday Between 9:00AM to 12:00PM
  After 1:00PM Next Working Day Between 2:00PM to 5:00PM
     
Sunday & Public Holiday

Anytime

Next Working Day Between 2:00PM to 5:00PM

Note: Orders received on Saturday after 1.00pm or any time on Sunday/Public Holiday can only be confirmed by the NEXT working day. As such, earliest delivery can only be done between 2PM to 5PM on that same working day.

For our new website, we have done a total security upgrade on the system. As part of the process to keep your accounts secure, the system has generated a temporary password for you and is already sent to your email inbox. Hence for security purposes, we advise all customers to use the temporary password to log in and change the password. Please check your email inbox for the password.

If you have failed to receive, no worries. Simply clicke HERE or Forgotten Password at the login page. Enter your email address and click Continue. And you will receive a random password in your email inbox. Please also check your junk mail if you still failed to receive. Remember to change your password once you log in again.

Yes, please use our office address as your delivery address and fill in your name and contact number while you are adding the recipient. We’ll contact you for the arrangement as soon as we receive your order. 

Self-collection address: 21 Ubi Road 1 #04-02 Singapore 408724.

You may place your order from another country. But currently, we only deliver within Singapore. For delivery to Malaysia, please call in our hotline 6844 2222 to find out more.

Please call in or email us at online@humming.com.sg to inform us of the correct info. Hurry!

Yes, please call our hotline 6844 2222 or email us at online@humming.com.sg to place your order. Please note that some discount, promotion, reward points are only for our website orders.

FAQ Products

Yes. All cakes are from Eatzi Gourmet by Jack’s Place otherwise stated.

Yes! Please find the add-on option on the certain product that you wish to purchase. If no add-on option appears, please feel freee to email us at online@humming.com.sg for your special requirement.

The prices of some flowers like roses are expected to increase during the period leading to Valentine's Day. New prices are effective regardless of when the order are placed. Arrangements and bouquets with roses shown online and in the catalogue will be subjected to price adjustments but can be substituted with other flowers with no price change.

FAQ Others

  • Website: www.hummings.com (Available 24 Hours. You are now here, yay! )
  • Email: online@humming.com.sg
  • Call In : 6844-2222
  • Fax : 6844-2223
  • Monday to Friday: 8:30am to 6:00pm
  • Saturday: 9:00am to 2:00pm
  • Sunday & Public Holidays: Closed

Yes! Please email us at online@humming.com.sg. We have special discounts for corporate accounts.

General T&C

  • Cancellation of order must be made at least ONE day (24 hrs) in advance before the actual delivery date or a 50% of the selling price will be charged.
  • The FULL price of the order will be charged if a delivery was attempted but no recipient or that the address given was wrong. There will be a nominal delivery charge of S$16.05 (C.O.D.) if the order is redirected to another address as delivery contractors are paid based on per trip per address basis.
  • Please use our "Contact Us" to inform us early.

Hummings.com reserves the right to substitute any products that are out of stock with another with equivalent or higher in value without prior notice.

Goods & Services provided are assured of its intended purposes & reliability.

As provided by manufacturer or otherwise stated.

All goods sold are non-exchangeable and non-refundable.

You will be automatically added to our mailing list for the latest updates and promotion at the point of sign up and purchase. If you wish to remove your email from our subscription list, please click on unsubscribe link at the bottom of our newletter that you receive.

Hummings.com reserves the right to cancel any orders if the payment is not verified by PayPal. Please note that the email confirmation from Hummings.com does not mean the order will be processed regardless; the buyer must also receive the PayPal payment confirmation email for the order to be valid.

© 2017 Humming Flowers & Gifts. All Rights Reserved.